If your grinder pump is making noise, your pump alarm is sounding, or for any other sewer emergency on your personal property you will need to contract with a private plumber for repair.
Check our Nextdoor recommendations page (registration required) if you would like to locate a recommended plumber or have a recommendation to share.
Sewer Emergency Involving the Sanitary District
As of October, 2017 MSA Professional Services is now the waste water treatment plant operator. If you should notice a sewer emergency that you suspect may involve the sanitary district lift stations or equipment, please call the following numbers in the order given below:
1. Jason Terry (MSA) 608-963-3143 2. Gavin Bender (MSA) 608-477-5840 3. Tom Fitzwilliams (MSA) 608-963-7375
If you get a recording when calling the first number, you may leave a message but please continue to call the next number until you reach a person on call.